Welcome to the website operated by Cytravolt LLC (hereinafter referred to as “we” or “the Company”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit, use this website, or purchase our products.

  1. Information We Collect

When you use this website, we may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Shipping and billing address
Payment-related information
Order information
Information provided when communicating with customer service
Automatically Collected Information

When you visit this website, we may automatically collect:

IP ​​address
Browser type and version
Device information
Operating system
Access time and pages accessed
Data generated by cookies and similar tracking technologies

  1. Use of Information

The information we collect may be used for the following purposes:

Processing and fulfilling orders;
Providing customer support and after-sales service;
Managing user accounts;
Improving website functionality and user experience;
Sending order confirmations, logistics notifications, and customer service information;
Fulfilling relevant obligations as required by law;
Preventing fraud, abuse, or other illegal activities.

  1. Cookies and Tracking Technologies

This website may use cookies, pixel tags, and similar technologies to:

Remember your preferences;

Analyze website traffic and usage;

Improve website performance;

Provide personalized content and advertising services.

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

  1. Information Sharing and Disclosure

Cytravolt LLC will not sell, rent, or trade your personal information.

We may share necessary information with third parties in the following circumstances:

Delivery service providers to complete order fulfillment;
Payment service providers to process transactions;
Website hosting, data analytics, and technical support service providers;
As required by laws and regulations or legitimate requirements of government agencies;
As necessary to protect the legitimate rights and interests of the company, customers, or the public.

All partners are required to protect your personal information in accordance with applicable laws.

  1. Data Security

We take reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, use, modification, or disclosure.

However, no method of internet transmission or electronic storage can guarantee 100% security, therefore we cannot guarantee absolute security.

  1. Your Rights

Under applicable law, you may have the following rights:

Access to your personal information;
Correction of inaccurate information;
Deleted personal information;
Restriction or objection to certain data processing activities;
Request data portability (if applicable);
Withdrawal of consent already provided.

To exercise the above rights, please contact us using the contact information below.

  1. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy policies, content, or practices of third-party websites. We recommend that you review their respective privacy policies when visiting third-party websites.

  1. Children’s Privacy

This website does not provide services to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we discover that such information has been collected, we will delete it promptly.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will take effect immediately upon posting on this page. We recommend that you check this page regularly for the latest information.

By using this website, you acknowledge that you have read, understood, and agreed to the contents of this Privacy Policy.